Our mission is simple. We want to be your first, last, tried and tested, single IT source. And we want to be excellent at it.
Simple, right? Well, let us unpack this a little and back this statement up with a few solid facts.
Hopefully it goes without saying that we can be trusted with even the most sensitive of data, and the systems that look after it. And we would like to think that each and every one of our clients can look to us to treat their IT systems as if they were our own.
You see, we aim to be trusted just as any in-house employee would be. And how do we do this? Well, we always focus on your best interests. And, where other IT companies push unsuitable solutions and products that serve only to bloat their bottom line, we advise you with your business goals, needs, and structure in mind. So whether you’re a freelancer, small business or non-profit organisation, you can be sure that our solutions are tailored around you, rather than our profit margins.
Your single IT source
We’re frequently asked by our clients whether we can provide one thing or another, or extend our services to include something else… and the answer is always ‘Yes!’ From web design to wires, from support through to servers, and from copiers to cabling, we source it, install it, support it, and recycle it.
As a client of ours, you’ll receive one contact number, one email, and one tried and tested source for all of your IT needs. That’s what we mean by single source. And that’s why our clients can shed all of their existing suppliers, along with the blaming and cross blaming from one to another. With us, the buck well and truly stops here.
IT (Information Technology)
The IT landscape has never experienced such rapid evolvement and, today, we find that IT has grown to almost encompass anything and everything with a plug on it. In such an otherwise intimidating world, we can be your rock solid IT partners, helping IT to help, rather than hinder, you.
Over on our products and services page, you’ll discover an outline of our portfolio however, as a company that covers everything IT related, it’s true to say that no such list could ever be complete.
Briefly, we provide phone numbers, lines or systems, internet access, firewalls, wired/wireless networks, structured cabling, servers, laptops, desktops, smartphones, software, printers, copiers, online backup, dedicated/virtual servers, DNS services, email/web hosting, website design, system monitoring…and the list goes on (and on and on!).
And we provide complete support for all these products and services, including purchasing and supplier management, support/administration, project management, security audits, training, IT staff management, software and hardware maintenance/repairs, out of hours support, absence cover (and once more the list goes on and… well, you know the rest).
So if you don’t see it listed, just ask.
An essential element that underlines all that we do, is making our clients happy. Which is why you only ever pay once you’re 100% happy with all that we’ve delivered. We don’t do ‘Okay’ or ‘Acceptable’, we only know ‘Excellent’ and ‘Awesome!’
Alongside our search for ultimate customer satisfaction, we also aim to bring the significant benefits of large, corporate IT design and planning to smaller organisations. Big companies spend lots of money seeking excellence in their IT systems, the fastest products, the most efficient services and the best approaches, and we aim to take those lessons and apply them to delivering excellent IT for smaller organisations and individuals.
We plan on being so totally excellent, that you’ll want to tell everyone.
The final word (on the essential subject of spondoolies)
We know that keeping costs down is vital for any business, be they small or large, incorporated or non-profit which is why we continually strive to lower our clients’ costs. Through industry leading products and services we streamline processes, cutting out all manner of soft costs that deplete the bottom line. We aim to keep our support rates below the local average, with further discounts for non-profit organisations.