Welcome to our support website…we’re keeping things simple for now…if you want to log a support ticket you can use the form on the right, or email us at support@grace.solutions
We offer a one stop shop for all your tech needs, whether you’re an individual home worker, a small business, a not-for-profit or a large, multi-site company, we can work with you to provide all the IT solutions and services you need.
We deliver this through “Origami IT” – our approach that allows us to craft a bespoke solution from standard services. Origami is the art of crafting a 3D design from a standard 2D piece of paper. Similarly, we craft standard technology into complex client tech solutions that perfectly fit your needs.
We strive to deliver these services at the best possible value, and to prove we’re not all talk, we won’t ask you to pay until you’re 100% happy with our work. That’s a promise.
Our services and products are not limited to but include the following:
- Hardware – any equipment from servers to storage, desktops, laptops, tablets, copiers, phone systems to switches and wireless networks.
- Software – from utilities to operating systems, office and line of business applications, to backup software and anti-malware tools.
- Services – from telecoms and internet access to website hosting and design, email hosting and services and much more.
- Support – both onsite and remote support, purchasing and installation, disposal with problem/change management, absence cover and extended hours.
- Maintenance – not just hardware and software but system monitoring, backup management and pro-active maintenance
- Consultancy – for tech advice, training, project management through to auditing and capacity planning and building.