We want you to love your IT, so that’s why we offer ‘Origami IT’, our bespoke approach to crafting custom solutions from standard tech, always ensuring your IT is right for you.
We aim for 100% client satisfaction, so “No” just isn’t in our vocabulary. Rather, we ask, “how can we help?” and take the time to fully understand your goals.
Then, much like ‘Origami’ creates beautiful 3D designs from simple 2D paper, we craft standard technology into more complex solutions that perfectly fit your needs. No more “round pegs and square holes.”
We always aim to be fair and transparent, so we only bill for services once they’ve been delivered and know you’re satisfied. We bill to the nearest minute too (no rounding up to 15 minute increments) and where actual time costs are less than quoted, the savings are passed back to you. In addition to billing in arrears, our usual agreement terms are month by month, so wherever possible, there are no long commitments either.
Our charging is completely transparent – our timesheets are divided clearly into chargeable work, non-chargeable work (e.g. account management/sales) and fixed price work or support agreements, and we always send them for your approval before you receive an invoice.
When we say we are a one-stop-shop, we really mean it – Whether you’re looking to completely outsource your IT, simply take the hassle out of researching kit, need a network installed, a website built or seeking to backfill your own tech team for annual leave or projects, we’re happy to craft a solution that’s the perfect fit for you. The range of services we offer is massive, so if you don’t see it here – just ask.